Securus Technologies is a technology firm providing detainee communication solutions and correctional facility management systems. Securus was established in 1986 and is headquartered in Dallas, Texas. We have regional offices in Dallas and Georgia. We have undergone several restructuring rounds. We rebranded to Securus Technologies after the merger of Evercom Systems and T-Netix in 2004.
We have developed a radical growth plan. We have made numerous acquisitions buying technology companies in the inmate and correctional facility sectors to strengthen our product portfolio. The strategy has enabled us to become the top rated provider of civil and criminal justice systems. Some of the companies we have absorbed include Telerus, DirectHit Systems, JLG Technologies and Guarded Exchange. We serve over three thousand facilities.
We offer inmate communications, public safety products, facility and inmate monitoring, biometric analysis and data management solutions among others. We pride ourselves on having innovative solutions and introducing innovative products to correctional facilities segment. We were the first to control the use of contraband mobile phones in prisons. In addition, our wireless containment solution prevents unauthorized cell phones from connecting to mobile networks.
We are committed to serve and connect what matters. We enable inmates to communicate with their families and associates and those working within correctional facilities. Our technology is superior and constantly evolving to keep up with emerging trends in both the technology space and correctional facilities. Our full spectrum prison solutions are the best in the industry. We have extensively invested in technology and research and development efforts to ensure our customers receive the best service.
We have more than a hundred and forty patents with much more pending approval. We have field service teams positioned close to the facilities we serve. In addition, our comprehensive call center and customer care teams are available at all times throughout the year. We are committed to using technology to enhance public safety and prevent crimes. Our systems enable us to generate leads in open cases and solve pending crimes.
We recently published a small part of comments from our customers including facility officials and families of inmates. These observations demonstrate the effectiveness of our systems in keeping communities safe. We are particularly proud of our technology center based in Dallas. Come and see how we prevent and solve crimes. Our solutions enhance public safety and enable investigations and monitoring of activities in facilities.
We also provide incidence management and emergency response. Rick Smith, our CEO, recently announced a proposal to settle wrangles with our competitors. This will allow us to concentrate on the core business of delivering superior services to our customers. The proposal suggests a cessation of hostilities and a settlement of ongoing patent lawsuits. He is adamant the right thing is to focus on building products and technologies that affect the lives of communities, facilities, and families.